Terms of Service
Welcome to the page dedicated to the term of the service provided by Motolife. Here you can find all the information you need, even to contact us directly if you want
From the moment when the order is confirmed, a sale agreement with Motolife is to be concluded. Order confirmation is automatically generated by the Motolife system database. As a result, for any errors in price, shipping time, etc., we reserve the right to change these errors at a later date. We contract contracts only with people over 18 years of age. For a sales contract, the contract is the contract for the purchase of goods and products by a consumer customer and the vendor Motolife based in Modena (MO), the contract is perfected using only the Internet technologies made available at www.motolifeparts.com, by e-mail (firstname.lastname@example.org). Motolife has the property of the goods and the right to repossess them until full payment has been made by the customer.
By confirming the order, the Customer declares that he has taken the view and accepted in full the terms and conditions of sale and payment indicated in the purchase process and in this contract; Also undertakes to read, print and preserve the sales conditions below as set out in Articles 3 and 4 of Dlgs n. 185/1999. It is expressly forbidden to insert fake and / or invented personal data into the data collection modules necessary for completing the order; It is also expressly prohibited to enter third-party data or to make multiple registrations for a single Consumer.
The Supplier reserves the right to prosecute such actions and any other fraudulent action against it and / or to the detriment of other Consumers. We kindly ask to the buyers to always check !!! Before installing spare parts (especially an electric spare part) always check that the product is compatible as required. We do not respond to any defects in frame for incorrect or incorrectly used goods.
Prices and Product Description
All prices on our site (products, shipping, payment fees ...) are excluded from VAT 22%. (For non-EU countries VAT will not be applied) Our sales prices may vary at any time depending on new agreements with our suppliers, promotions or individual increases / decreases in item price for causes not attributable to Motolife and which is solved by any liability. It is understood that the images that accompany the descriptive card of a product may not be perfectly representative of its features but differ according to the color, size, and accessories provided in the figure. Motolife assumes no responsibility as to the completeness, correctness and updating of the catalog. The features and technical data for the products in this catalog are not binding and can be changed without notice. Motolife disclaims all liability arising from the improper use of the treated items. In particular some items are intended for private use or track, which are not homologated, and is therefore forbidden to use on public roads.
The goods in stock are usually shipped within 3-5 working days (unless stated otherwise in the product card). Eventual 24 / 48h refers to the transit times of the courier (ie how much time the courier needs to physically deliver the parcel), and NOT to the merchandise delivery estimate. If the goods are in our warehouse you will be required 2-5 business days. The arrival speed of the goods also depends on the destination and the customs time (in the case of foreign shipment).
We always contact customers who ordered the goods not available in the warehouse to communicate the exact date of evasion. Orders are shipped via express courier (excluding smaller islands) for national orders (Italy), for foreign use EMS (traceable) or International Ordinary (non-trackable) If there is a delay in delivery, we will forward it to you via e-mail. As a customer you have the right to ask for the cancellation of the purchase in case of delay. We will do everything in our power to complete your order. However, there may be times when you are unable to complete the delivery, for example, if the courier fails to fulfill his / her commitment. We reserve the right to withdraw from any refund as to the delay in delivery.
We are responsible for transport risks, ie the risk of damage or loss of product during shipment. The customer assumes responsibility for the risks of shipping the return shipping in case of any return or refund. When you receive your goods, it is important to check the package immediately. If the packaging is damaged, please give it to the courier who delivered the package. NB: It is important to make a correct statement. Make sure you get a confirmation that the goods are damaged. Motolife carefully monitors the condition of the goods before it is shipped. If we get the wrong merchandise, we will be at our expense to fix the mistake. If Motolife finds that the product has been misplaced or damaged, it will be replaced immediately.
Prices on Motolife are updated in real time and are intended as VAT excluded. Prices are quoted in Euros. Shipment and service fees are excluded. You can choose from the following payment methods: - Paypal - Prepaid Card and Credit Card - Bank transfer - AmazonPay. All information is encrypted through SSL so that no one is in the process of reading your credentials.
Right of Return / Exchange of Goods
Motolife's customer is entitled to withdraw from the contract, as provided for in Article 64 of the Legislative Decree. 206/2005. You may change or return the goods within and not more than 14 days from the date of purchase provided they are in perfect condition and have their own original packaging, otherwise this right will be completely terminated. It is understood that the costs of returning and returning the goods are the responsibility of the customer except for our mistake.
Unfortunately we can not accept the return of electrical items, CDI switchboards, ignition systems, thicknesses and jets, special orders on demand or specially made goods for order. In order to exercise the right of withdrawal, the consumer who has made a purchase must advance the communication by mail to email@example.com Once the communication has been received, the customer service will quickly contact the customer by informing him of how to return the goods.
The conventional manufacturer's warranty is applied to all products sold, it is 24 months and covers defects of conformity according to the provisions of D. Leg. 24/2002. The warranty is provided in the manner described in the documentation contained within the product packaging. In order to claim the guarantee, it is sufficient to present the invoice / receipt of the product received together with the goods.
Motolife follows the regulations for the consumer. The right to complain applies only to defects already present on arrival of the parcel. The accompanying bubble is to be considered the receipt. The latter must be outside the package in a plastic pocket, or inside the neck. We do not respond for damages during the assembly phase for wrong or erroneously ordered goods.
Any replacement of goods is subject to the purchase price. Please keep the receipt as it is necessary to take advantage of the right to complain. Want to claim a product? Please contact our customer service via the email address firstname.lastname@example.org .
Copyright / Trademarks
This site may contain material protected by third party intellectual property rights. In such cases, permitted uses must be verified with the owners or licensees of the relevant rights as they are identified in the site. The trademarks and "logos" appearing on this site are registered trademarks not belonging to MOTOLIFE and may not be Used for advertising purposes without the prior written consent of the trademark owner, you may therefore view, print and copy the contents (including, but not limited to, texts, images, animations, videos, logos and drawings) only for personal purposes Not commercial.
Any unauthorized use of these trademarks or patents, technologies, products, processes and / or other proprietary rights is expressly prohibited and constitutes a violation of copyright, trademark law or other industrial rights. The use of the Trademarks and Models of Vehicles used on this site is for descriptive purposes only in accordance with Article 21 of the Industrial Property Code.
Disclaimer & Accountability
The online shop Motolife undertakes to check and verify that all information and content are up to date when they are placed. In any case, Motolife does not fully guarantee that the information is correct, either for any errors in the insertion and for any updates that the online store did not know. We do not accept any liability for any damage or loss due to information on this site.